Terms and Conditions

Last updated: 21-04-2026

These terms apply to the use of Resevu (the “Service”). By using the Service, you agree to these terms.

1. Definitions

“Customer” or “Tenant”: the organization creating an account. “User”: any natural person with access to the tenant environment.

2. Applicability

Deviations are only binding if agreed in writing. Customer purchasing conditions do not apply.

3. Offer and Pricing

Base plan: €15/month (includes 1 location + 2 users). Add‑ons: extra location €10/month, extra user €5/month. Temporary Beta discount: 25% for the first 6 months.

4. Subscriptions and Payment

Subscriptions are billed monthly. Payments are processed via our payment provider (e.g., Mollie). In case of non‑payment, we may temporarily suspend access.

5. Use of the Service

The Customer is responsible for the accuracy of entered data, user roles, and activities within the tenant environment.

6. Data Protection and Privacy

Our Privacy Policy applies to the processing of personal data. Appropriate processor agreements are in place with vendors.

7. Availability and Support

We strive for high availability and timely updates. During the current beta phase, the Service can change rapidly and may be temporarily unavailable or contain defects. The Service is provided on an “as is” and “as available” basis, without uptime commitments or warranties. Outages are resolved on a best‑effort basis.

8. Liability

To the maximum extent permitted by law, we are not liable for any direct or indirect damages arising from use of (or inability to use) the Service, including but not limited to loss of profit, turnover, data, business interruption, reputational damage, or consequential damages, even if we have been advised of the possibility of such damages.

If, despite the foregoing, liability would nevertheless arise, our total aggregate liability is limited to the fees actually paid by the Customer for the Service in the twelve (12) months preceding the event giving rise to liability; for free or beta use, our liability is limited to €0. The Customer remains responsible for appropriate backups and safeguards.

To the extent permitted by law, the Customer waives the right to initiate claims or legal proceedings relating to temporary unavailability, defects, or bugs in the Service. The Customer’s exclusive remedy is to discontinue use of the Service and/or terminate the subscription.

9. Intellectual Property

All rights to the software and content remain with Resevu or its licensors. The Customer receives a non‑exclusive, non‑transferable right of use.

10. Termination

Termination is possible monthly; fees already paid are non‑refundable unless agreed otherwise. Upon termination, we delete data according to our Privacy Policy and legal obligations.

11. Changes

We may change these terms. For material changes, we will inform the Customer in time. Continued use after changes take effect constitutes acceptance.

12. Governing Law

These terms are governed by the law of the country where Resevu is established. Disputes will be submitted to the competent court.